If you purchased a ParagraphAI Pro subscription but can only access ParagraphAI Free, you may have logged into a free account instead of your paid account.
To access your Pro features:
Identify the email, AppleID, or Google account linked to your paid account.
Log out of the free account.
Log in using the credentials for your paid account.
If you can’t locate your paid account credentials:
Contact us at hi@paragraphai.com with the following information:
Your full name.
The date of purchase.
Any email address or account information you may have used for your ParagraphAI Pro subscription.
A screenshot of your purchase receipt / payment transaction.
A screenshot of your account settings.
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